HELP CENTRE
Frequently Asked Questions
Everything you need to know about The Akoyza Ring, its companion app and your order.
The Akoyza Ring supports tracking for wellness metrics including heart rate, SpO₂, HRV, stress, body temperature, sleep and everyday activity through its companion app.
No. The Akoyza Ring is a one-time purchase with no monthly or annual Akoyza membership fee.
The Akoyza Ring is rated for 5ATM water resistance. Always follow the care instructions supplied with your ring.
Yes. Supported features include menstrual-cycle reminders and physiological tracking through the companion app.
The Akoyza Ring supports finger-gesture controls for compatible smartphone functions, giving the ring functionality beyond wellness tracking.
Love Space is a supported companion-app feature that allows health information to be shared with loved ones and includes social features such as family leaderboards.
Visit our Track Your Order page and enter the requested order details to view the latest tracking information.
Tracking information may take some time to update after your order has been dispatched. If your tracking has not updated for an extended period, please contact us.
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